DirectX 10 will enable other. Graphics drivers installed in the program support. Windows 10 / Windows 8 / Windows 7 / Windows Vista / XP: Total downloads: 32,929.
Please answer each of the following [admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably without quoting my post:
1a. When (approx. date) did you purchase the computer?
1b. Is it a Vista 32-bit or a Vista 64-bit computer? See...
• Is my PC running the 32-bit or 64-bit version of Windows?
http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bit
2. What is the full name of your installed anti-virus application or security suite and when (approx. date) does your current subscription expire? What anti-spyware applications (other than Defender) are installed? What third-party firewall (if any)?
3. Has a(nother) Norton application or a McAfee application EVER been installed on the computer since you bought it?
4. Did a Norton free-trial or a McAfee free-trial [pick one] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)
5. Are ALL of the following updates listed in Installed Updates (notUpdate History)? [1]
(a) KB2809289, KB2807986; KB2797052, KB2780091, KB2789646, KB2778344, KB2790655 & KB2799494;
(b) KB2757638 or KB2758694, KB2753842 [and/or KB2753842-v2], KB2758857 & KB2770660;
(c) KB2727528; KB2705219 & KB2712808;
(d) KB2698365, KB2691442, KB2655992 & KB2719985 [or possibly KB2721691];
(e) KB2685939, KB2644615, KB2393802 and especially KB971029.
6. If Windows Vista Service Pack 2 is listed in Installed Updates, when (exact date) was it installed according to Update History (this time)? [2]
7a. Is Java Version 7 Update 17 (or higher) installed? TEST HERE USING INTERNET EXPLORER (ONLY!) => http://java.com/en/download/installed.jsp
7b. Is Adobe Flash Player v11.6.602.180 (or higher) installed? TEST HERE USING INTERNET EXPLORER (ONLY!) => http://www.adobe.com/software/flash/about/
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8a. Are you running IE7, IE8 or IE9?
8b. Is Firefox, Chrome or any other alternate browser installed?
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9. Have you ever had occasion to do a Repair Install or a clean install of Windows?
10. Are you in the habit of using 'Registry cleaners' (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner Registry Cleaner)?
[1] Start | Control Panel | Programs and Features | View installed updates (in left-hand menu)
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[2] Start | Control Panel | Windows Update | View update history (in left-hand menu)